What to expect when you make an insurance claim (and how to make it easy)

Filing an insurance claim can often seem daunting. We’re here to help you understand the process and take the stress out of claims. Read on and learn how to navigate the process with ease.

The first thing you should do when making a claim is notify your insurance company about the incident. You should do this quickly. Depending on your policy and the incident, you may be required to file a new claim within a certain amount of time after the incident.

Next, you will need to provide comprehensive information about the incident and its impact. This may include details about the event, supporting documents, photographs, and any relevant receipts or invoices.

Once your claim is filed, your insurance provider will review it. The insurer might ask for additional information or evidence at this point. 

If your claim is approved, the insurer will usually pay you or the service provider directly, depending on the terms of your policy.

It's important to note that each claim process might vary slightly based on the type of insurance policy and the specific circumstances of the claim. Always refer to your policy details.

You can contact NZ Insurances at any point during the claim process for help or advice. We love hearing from you, and we’re on your side.